Privacy Policy

Tiger Fire, Who are we?

- Tiger Fire (hereinafter also referred to as "we" or "us") comes into contact with data from customers, prospects, (website) visitors, partners and third parties on a daily basis. Privacy and data management are integral to today's business operations and are also of basic importance to Tiger Fire.
- Tiger Fire has its registered office BE - Aalterbaan 238 B, 9990 Maldegem and company number BE 0675.392.390. We are considered a data controller with respect to the personal data we collect in the context of the use of the website or our services.
- This privacy statement applies to (i) our website(www.Tigerfire.eu) and other derivative websites and pages used in function of Tiger Fire's business operations (hereinafter referred to as the website) and (ii) all relationships between Tiger Fire and its customers, prospects, partners and third parties.
- Tiger Fire endeavors at all times to act in accordance with (i) the Belgian Privacy Act of December 8, 1992 on the protection of privacy in relation to the processing of personal data, (ii) the EU Regulation of 2016 on the protection of natural persons with regard to the processing of personal data concerning the free movement of such data and repealing Directive95/46/EC, and (iii) the General Data Protection Regulation (GDPR) of May 25, 2018.

Your privacy is important to us. Therefore, we developed this privacy policy to provide you with more information regarding the collection, transfer and use ("processing") of the personal data you share with us. In addition, we also provide you with more information about your rights as a visitor to our website, customer, prospect, partner or third party. We therefore request that you review this privacy policy.

This privacy policy is related to Tiger Fire's cookie policy.

If you have any questions, comments or complaints regarding this privacy policy or the processing of your personal data or wish to make a request in accordance with Article 4, please contact us in any of the following ways

By e-mail: info@tigerfire.be, for the attention of the Data Protection Officer

By mail: Tiger Fire, Aalterbaan 238 B, 9990 Maldegem Attn: Data Protection Office

ThisPrivacy Policy was created on October 5, 2023 and was last updated on October 5, 2023.

Why do we collect personal data?

Personal data is defined as any information about an identified or identifiable living natural person. Identifiable refers to identifiers (such as name, identification number, location data, etc.) that can be used to directly or indirectly identify a natural person.

We collect personal data for the following purposes

- If you use any of the forms on our website(s), we will use your personal data to register you and to be able to respond to your request (either via e-mail or telephone).
- We process your personal data for the purpose of feeding the website to improve your user experience. This purpose extends to monitoring the security, availability, performance, power, and health of our website.
- We process your personal data to enforce or comply with rights granted under applicable law if necessary.We may also use your personal data to fulfill our obligations under applicable law.

In addition, Tiger Fire collects personal data in connection with the following activities

- Contractual cooperation with Tiger Fire
- Use of Tiger Fire's services
- Subscribe to the newsletter
- Correspondence with and outgoing from Tiger Fire
- Request for quotation
- Exchange of business cards

The legal basis for collecting your personal data is your consent, which is related to our cookie policy. You have the right to withdraw your consent at any time.

The personal data collected by Tiger Fire is thus expressly and voluntarily provided by you.

What personal data do we collect?

Tiger Fire may collect and process the following personal data

- Name
- First name
- Private address
- Company address
- Company name
- Company/BTW number
- E-mail address
- Phone number (landline/mobile)
- Usage information regarding visits to the website, such as but not limited to: browser type, web pages visited, duration of visit, language settings
- Communication preference
- Correspondence with and outgoing from Tiger Fire
- Fields of interest

In addition, Tiger Fire automatically collects anonymous information regarding the use of TigerFire website. For example, Tiger Fire automatically logs which web pages are visited, which web browser is used and from which website or resource was accessed. This allows Tiger Fire to statistically approach the use of its websites and communicate in a more targeted manner.

How do we use personal data?

Tiger Fire may use your personal data for:

- Conducting customer satisfaction survey
- Implementing an agreement with Tiger Fire
- Delivering the services of Tiger Fire
- Sending targeted communications based on fields of interest
- Sending invoices and collecting payments
- Quality optimization and website content management
- Statistical purposes
- Preparation of a quotation

Storage personal data

Except where a longer retention period is required or justified by law or by compliance with another legal obligation, Tiger Fire will retain your personal data for 12 months to achieve and fulfill the purposes described in the privacy statement under "How do we use personal data?".

Privacy rights

This article summarizes your main rights in accordance with applicable data protection legislation. If you wish to appeal this, please contact Tiger Fire at the email address info@tigerfire.be.

- Right to access the personal information Tiger Fire may have about you.
- Right to rectify, complete or update your personal data.
- Right to have your personal data deleted ('right to be forgotten')
- Right to limit the processing of your personal data
- Right to portability of your personal data.
- Right to object/resist the processing of your personal data.

You may exercise these rights free of charge at the above e-mail address. If you do not wish to receive communications, newsletters or information about our services, you may unsubscribe at any time by clicking the "unsubscribe" button provided at the bottom of each email from Tiger Fire.

Tiger Fire retains the ability to update this privacy policy. In that case, you will be notified.

Providing personal data to third parties

- Tiger Fire does not share personal data with third parties unless it is necessary in the context of Tiger Fire's contractual services and their optimization (such as but not limited to: maintenance work, payment processing, database management).
- If personal data are shared with third parties in this context, this is only done after signing a Data Processing Agreement (processor agreement) within which clear instructions are given regarding rights and obligations of the processor as well as rights and obligations of data controller.
- Notwithstanding the foregoing, Tiger Fire may share personal data.
- To the appropriate authorities(i) when Tiger Fire is required to do so by law or in the context of legal or prospective legal proceedings and (ii) to safeguard and defend our rights.
- If Tiger Fire or substantially all of its assets are acquired by a third party, in which case your personal data - the ones Tiger Fire has collected in accordance with this privacy statement - will be one of the transferred assets.
- Tiger Fire will not sell, rent or transfer your personal data to third parties unless (i) you have obtained consent to do so and (ii) you have entered into a data processing agreement with the third party in question, the latter containing the necessary guarantees regarding confidentiality and privacy compliance of your personal data.

Personal data security

- Tiger Fire takes measures to secure personal data against (i) unauthorized access to personal data, and (ii)loss, misuse or alteration of personal data. To this end, it takes reasonable, physical, technological and organizational precautions. Tiger Fire will store all personal data, which it has collected, in a cloud environment with data centers within the European Union.
- Although Tiger Fire takes appropriate measures and controls, we cannot guarantee a foolproof level of security. Tiger Fire cannot guarantee absolute security. This is because no method of transmission or transfer over the Internet nor any method of electronic storage is 100% secure.
- Our website may contain hyperlinks to other domains. Tiger Fire is in no way responsible for the privacy policies of any third party.

Cookie policy

Our website uses cookies. For further information please refer to our cookie policy.

Complaints

If you have complaints regarding how Tiger Fire collects, uses and/or processes personal data, you may file a complaint with the Privacy Commission.